Assessment mode Assignments or Quiz
Tutor support available
International Students can apply Students from over 90 countries
Flexible study Study anytime, from anywhere

Overview

Certificate Programme in CRM Sales Techniques

Our CRM Sales Techniques certificate program is designed for sales professionals looking to enhance their customer relationship management skills. This course covers sales strategies, relationship building techniques, and CRM software utilization. Perfect for individuals seeking to boost sales performance and customer retention rates. Join us to master CRM sales techniques and take your sales career to the next level.

Start your learning journey today!

Certificate Programme in CRM Sales Techniques offers a comprehensive sales training experience, focusing on customer relationship management strategies. Participants will gain practical skills through hands-on projects and real-world examples, enhancing their sales techniques and customer engagement abilities. This self-paced learning course allows individuals to master CRM concepts while honing their negotiation skills and communication techniques. By the end of the programme, students will be equipped with the necessary tools to excel in sales roles and boost their career prospects. Elevate your sales performance with this dynamic CRM Sales Techniques programme today!
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Course structure

• Introduction to CRM Sales Techniques
• Understanding Customer Relationship Management
• Effective Communication Strategies
• Sales Funnel Management
• CRM Software Utilization
• Customer Segmentation and Targeting
• Building Long-Term Customer Relationships
• Sales Forecasting and Reporting
• Handling Customer Objections
• Implementing CRM Best Practices

Duration

The programme is available in two duration modes:

Fast track - 1 month

Standard mode - 2 months

Course fee

The fee for the programme is as follows:

Fast track - 1 month: £140

Standard mode - 2 months: £90

Our Certificate Programme in CRM Sales Techniques equips participants with the necessary skills to excel in customer relationship management and sales. Through this program, students will learn how to effectively engage with customers, build long-lasting relationships, and drive sales growth. The curriculum covers various sales techniques, communication strategies, and CRM tools to streamline the sales process.


The duration of this certificate program is 8 weeks, with a self-paced learning format that allows students to balance their studies with other commitments. Whether you are a sales professional looking to enhance your skills or a beginner interested in pursuing a career in sales, this program will provide you with the knowledge and expertise needed to succeed in the competitive sales industry.


This program is highly relevant to current trends in the sales and CRM industry, as businesses increasingly rely on technology to manage customer relationships and drive revenue. By completing this certificate program, you will be equipped with the latest CRM sales techniques and tools that are in demand by employers. Stay ahead of the curve and elevate your sales career with our comprehensive CRM Sales Techniques programme.

Year Number of UK Businesses
2018 87%
2019 92%
2020 95%
The Certificate Programme in CRM Sales Techniques is crucial in today's market due to the increasing reliance on customer relationship management (CRM) systems for driving sales. With 95% of UK businesses facing cybersecurity threats in 2020, there is a growing need for professionals with expertise in CRM sales techniques to help companies secure customer data and maintain client relationships. This programme not only equips individuals with essential CRM skills but also enhances their sales techniques to drive revenue growth effectively. By enrolling in this certificate programme, learners can stay ahead of industry trends and acquire valuable CRM sales skills that are in high demand. Whether you are a sales professional looking to upskill or someone transitioning into a sales role, this programme will provide you with the necessary knowledge and expertise to succeed in today's competitive market. Don't miss out on the opportunity to enhance your CRM sales techniques and make a significant impact on your organization's sales performance.

Career path