Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: £140
Standard mode - 2 months: £90
Assessment mode
Assignments or Quiz
Tutor support available
International Students can apply
Students from over 90 countries
Flexible study
Study anytime, from anywhere
Overview
Advanced Certificate in IT Sales Customer Service
Enhance your sales and customer service skills with our comprehensive program. Designed for IT professionals seeking to excel in client interactions and drive revenue growth. Learn effective communication strategies, relationship-building techniques, and problem-solving approaches tailored to the tech industry. Gain a competitive edge in the market by mastering customer-centric selling and IT product knowledge. Elevate your career prospects and become a sought-after IT sales specialist. Take the next step towards success!
Start your learning journey today!
IT Sales Customer Service Advanced Certificate offers a comprehensive program focusing on customer relationship management, sales techniques, and IT solutions. This course provides hands-on projects and practical skills for individuals looking to excel in IT sales roles. With a self-paced learning approach, students can learn from real-world examples and apply their knowledge immediately. Gain expertise in customer service strategies, sales presentations, and IT product knowledge. Elevate your career with this specialized IT sales training and acquire the necessary skills to succeed in the competitive tech industry. Start your journey towards mastering customer service and sales techniques today.Get free information
Course structure
• Advanced IT Sales Strategies• IT Product Knowledge
• Customer Relationship Management
• Communication Skills in Sales
• Negotiation Techniques
The Advanced Certificate in IT Sales Customer Service is a comprehensive program designed to equip students with the necessary skills and knowledge to excel in the field of IT sales and customer service. Throughout the course, students will learn various techniques and strategies for effective customer engagement, relationship management, and sales pitching.
Key learning outcomes of this program include mastering effective communication strategies, understanding customer needs and behaviors, and developing problem-solving skills to address customer issues and concerns. Students will also learn how to leverage technology to enhance customer service delivery and optimize sales processes.
The duration of the Advanced Certificate in IT Sales Customer Service is 12 weeks and is self-paced, allowing students to learn at their own convenience. This flexible format enables working professionals to upskill and advance their careers without disrupting their work commitments.
This program is highly relevant to current trends in the IT industry, as it is designed to be aligned with modern tech practices and industry standards. With a focus on customer-centric approaches and leveraging technology for sales and customer service, graduates of this certificate program will be well-equipped to thrive in today's competitive IT sales and customer service landscape.
| Year | Number of IT Sales Jobs | Average Salary |
|---|---|---|
| 2018 | 50,000 | £30,000 |
| 2019 | 55,000 | £35,000 |
| 2020 | 60,000 | £40,000 |