Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: £140
Standard mode - 2 months: £90
Assessment mode
Assignments or Quiz
Tutor support available
International Students can apply
Students from over 90 countries
Flexible study
Study anytime, from anywhere
Overview
Certified Specialist Programme in IT Service Management for Project Managers
Designed for project managers seeking online IT service management training, this programme equips professionals with essential skills in ITIL practices, service delivery, and project management. Tailored for project managers in the IT industry, the course covers IT service strategy, design, transition, and operation. Participants will gain expertise in service level management, incident management, and continuous improvement processes. Elevate your career as a project manager with specialized IT service management knowledge. Start your learning journey today! Certified Specialist Programme in IT Service Management for Project Managers offers a comprehensive curriculum designed to equip professionals with the necessary skills in IT service management and project leadership. Participants will benefit from hands-on projects and real-world examples to enhance their understanding of key concepts. This course emphasizes practical skills that can be immediately applied in various project management scenarios. With a focus on self-paced learning and expert guidance, participants will gain a solid foundation in IT service management while honing their project management and leadership skills. Elevate your career with this specialized programme today!
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Course structure
• Introduction to IT Service Management• ITIL Framework Fundamentals
• Service Strategy and Design
• Service Transition and Operation
• Continual Service Improvement
• Service Level Management
• Incident and Problem Management
• Change and Release Management
• IT Service Management Tools and Technologies
The Certified Specialist Programme in IT Service Management for Project Managers is designed to equip professionals with the necessary skills and knowledge to effectively manage IT service projects. Participants will learn best practices in project management, IT service delivery, and stakeholder engagement to ensure successful project outcomes.
The learning outcomes of this programme include mastering project planning and execution, understanding IT service management frameworks such as ITIL, and developing strong leadership and communication skills for project management success. Participants will also learn how to effectively manage project risks, resources, and budgets in an IT service context.
This programme is self-paced and can be completed in 12 weeks, allowing participants to balance their learning with their professional commitments. The flexible nature of the programme makes it ideal for working professionals looking to upskill in IT service management without disrupting their work schedules.
Aligned with current trends in IT service management, this programme focuses on the latest tools and techniques used in the industry. Participants will gain practical skills that are in high demand, making them valuable assets to any organization looking to enhance its IT service delivery capabilities.
Certified Specialist Programme in IT Service Management plays a crucial role in enhancing the skills and knowledge of Project Managers in today's market. According to UK-specific statistics, 74% of IT projects fail to deliver the expected benefits, highlighting the need for specialized training in IT service management for professionals in the field.
The programme equips Project Managers with the necessary tools and techniques to effectively plan, execute, and monitor IT projects, ensuring successful outcomes. By obtaining certification in IT service management, Project Managers can demonstrate their expertise in areas such as ITIL practices, service strategy, and service design, making them more valuable assets to their organizations.
With the increasing reliance on technology in business operations, the demand for Project Managers with IT service management skills is on the rise. Employers are seeking professionals who can effectively manage IT projects and ensure alignment with business objectives. By enrolling in a Certified Specialist Programme in IT Service Management, Project Managers can stay ahead of the curve and meet the evolving needs of the industry.