Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: £140
Standard mode - 2 months: £90
Assessment mode
Assignments or Quiz
Tutor support available
International Students can apply
Students from over 90 countries
Flexible study
Study anytime, from anywhere
Overview
Certified Professional in Phone Etiquette for Sales Professionals
Enhance your sales skills with our Certified Professional in Phone Etiquette course. Perfect for sales professionals looking to master communication techniques, improve customer interactions, and close more deals. Learn essential phone etiquette strategies to build rapport, handle objections, and deliver exceptional service. This course is designed to help you boost your sales performance and stand out in a competitive market. Elevate your sales game and become a phone etiquette expert today!
Start your learning journey today!
Certified Professional in Phone Etiquette for Sales Professionals is the ultimate course for mastering sales communication skills. Learn from industry experts and elevate your sales game with practical techniques and strategies. This course offers hands-on practice sessions, role-playing scenarios, and real-world examples to enhance your phone etiquette. Gain the confidence to handle any sales call effectively and close deals like a pro. With self-paced learning, you can study at your convenience and apply your skills immediately. Stand out in the competitive sales industry with a certification that showcases your communication prowess. Elevate your career today!Get free information
Course structure
• Importance of phone etiquette in sales• Effective communication skills over the phone
• Building rapport with customers
• Handling objections professionally
• Closing sales over the phone
• Managing customer complaints
• Time management and prioritization
• Using CRM systems for phone sales
• Upselling and cross-selling techniques
• Following up with customers for repeat business
Our Certified Professional in Phone Etiquette for Sales Professionals program focuses on enhancing your communication skills to excel in sales roles. Through this course, participants will develop the ability to handle phone calls effectively, build rapport with customers, and close deals professionally.
The learning outcomes include mastering phone etiquette techniques, understanding customer behavior, and improving negotiation skills. Participants will also learn how to handle objections, follow up with leads, and create a positive customer experience over the phone.
This certification program is designed to be completed in a self-paced manner, allowing participants to balance their learning with other commitments. The duration of the course is flexible, typically taking 6-8 weeks to complete, depending on individual progress.
With the rise of remote work and virtual sales, phone etiquette skills are more crucial than ever. This certification is aligned with current trends in the sales industry, providing participants with the necessary tools to navigate the modern business landscape successfully.
Certified Professional in Phone Etiquette for Sales Professionals
In today's competitive market, having a certification in phone etiquette is crucial for sales professionals to effectively communicate with clients and close deals. According to recent UK-specific statistics, 75% of customers believe that a positive phone interaction is the most efficient way to resolve issues. However, only 30% of sales professionals have received formal training in phone etiquette.
By obtaining a certification in phone etiquette, sales professionals can enhance their communication skills, build rapport with clients, and ultimately increase sales. With 87% of UK businesses facing challenges in customer retention, having strong phone etiquette skills can set sales professionals apart from their competitors.
Investing in phone etiquette training not only benefits sales professionals but also improves customer satisfaction and loyalty. By providing a positive phone experience, businesses can increase customer retention rates by up to 40%. Therefore, becoming a Certified Professional in Phone Etiquette is essential in today's market to stay competitive and meet the evolving needs of customers.