Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: £140
Standard mode - 2 months: £90
Assessment mode
Assignments or Quiz
Tutor support available
International Students can apply
Students from over 90 countries
Flexible study
Study anytime, from anywhere
Overview
Global Certificate Course in Sales Customer Relationship Management
Enhance your sales customer relationship management skills with our comprehensive online training program. Designed for sales professionals looking to improve customer interactions and boost sales performance. Learn effective sales strategies, customer engagement techniques, and relationship-building tools to drive revenue growth. Gain valuable insights into customer behavior and communication strategies. Elevate your sales game and stand out in a competitive market. Take the first step towards becoming a successful sales professional today!
Start your learning journey today!
Global Certificate Course in Sales Customer Relationship Management offers a comprehensive program focusing on sales techniques, customer relationship management, and communication strategies. Participants will gain hands-on experience through real-world projects and develop practical skills to excel in the field. The course features self-paced learning modules, allowing students to study at their convenience. By enrolling in this program, individuals can enhance their sales acumen, customer retention abilities, and strategic communication proficiency. Whether you are new to sales or looking to advance your career, this course equips you with the necessary tools and knowledge to succeed in the competitive sales industry.Get free information
Course structure
• Introduction to Sales Customer Relationship Management• Understanding Customer Needs and Expectations
• Building Strong Customer Relationships
• Effective Communication Strategies in Sales CRM
• Implementing CRM Systems and Tools
• Data Analysis and Reporting in CRM
• Customer Segmentation and Targeting
• Managing Customer Feedback and Complaints
• Sales CRM Best Practices and Case Studies
• Ethics and Compliance in Sales CRM
The Global Certificate Course in Sales Customer Relationship Management is designed to equip participants with the necessary skills and knowledge to excel in sales and customer relationship management roles. Through this course, students will learn how to effectively manage customer interactions, develop sales strategies, and build long-term relationships with clients.
The learning outcomes of this course include mastering various sales techniques, understanding customer behavior, enhancing communication skills, and utilizing CRM software effectively. Participants will also learn how to analyze sales data, identify opportunities for growth, and improve customer satisfaction levels.
This certificate course is self-paced and can be completed in 10 weeks. It provides flexibility for working professionals to balance their study with other commitments. The curriculum is designed to be comprehensive yet accessible, ensuring that students can apply their newfound knowledge in real-world scenarios.
With the increasing importance of customer relationship management in today's business landscape, this course is aligned with current trends and practices in sales and CRM. It covers topics such as digital marketing strategies, customer retention techniques, and the use of technology in sales processes. By completing this course, participants will be well-equipped to navigate the challenges of modern sales environments.
Global Certificate Course in Sales Customer Relationship Management
According to recent statistics, 87% of UK businesses face challenges in maintaining strong customer relationships in today's competitive market. This highlights the growing need for professionals with specialized skills in sales customer relationship management to drive business growth and success.
| Year | Number of UK Businesses | Customer Relationship Management Challenges |
|---|---|---|
| 2020 | 500,000 | 87% |
| 2021 | 550,000 | 89% |