Assessment mode Assignments or Quiz
Tutor support available
International Students can apply Students from over 90 countries
Flexible study Study anytime, from anywhere

Overview

Professional Certificate in Microsoft Dynamics 365 Sales

Enhance your sales skills with our comprehensive Microsoft Dynamics 365 Sales training program. Designed for sales professionals looking to boost their sales performance and optimize customer relationships, this course covers key concepts and practical strategies for leveraging Microsoft Dynamics 365 for sales success. Learn to manage leads, opportunities, and customer interactions effectively. Whether you are a sales executive, manager, or consultant, this program will equip you with the skills to excel in the competitive sales landscape.

Start your learning journey today!

Microsoft Dynamics 365 Sales Professional Certificate offers comprehensive training in sales automation software. Gain hands-on experience through practical projects and develop essential skills in customer relationship management. This course provides a deep dive into sales management and customer engagement using Dynamics 365 Sales. With a focus on real-world examples, you'll learn to maximize sales opportunities and drive revenue growth. Enjoy the flexibility of self-paced learning and expert guidance from industry professionals. Elevate your career with this in-demand certification and stand out in the competitive job market. Master Microsoft Dynamics 365 Sales today!
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Course structure

• Introduction to Microsoft Dynamics 365 Sales
• Sales Process Automation in Dynamics 365
• Lead Management and Qualification
• Opportunity Management and Forecasting
• Account and Contact Management
• Product Catalog and Price List Management
• Sales Reports and Dashboards
• Integrating Dynamics 365 Sales with Outlook and Teams
• Customizing Dynamics 365 Sales for specific business needs

Duration

The programme is available in two duration modes:

Fast track - 1 month

Standard mode - 2 months

Course fee

The fee for the programme is as follows:

Fast track - 1 month: £140

Standard mode - 2 months: £90

The Professional Certificate in Microsoft Dynamics 365 Sales is designed to equip individuals with the skills and knowledge necessary to excel in sales roles within the Dynamics 365 environment. Upon completion of this program, participants will master the ins and outs of Microsoft Dynamics 365 Sales, enabling them to effectively manage customer relationships, drive sales productivity, and deliver exceptional customer experiences.


The duration of the Professional Certificate in Microsoft Dynamics 365 Sales is flexible, allowing participants to complete the program at their own pace. Whether you are a seasoned sales professional looking to upskill or someone new to the field seeking to break into the industry, this program can accommodate your learning needs. With a self-paced format, you can balance your studies with other commitments while gaining valuable insights into Dynamics 365 Sales.


This certificate program is highly relevant to current trends in the sales and CRM industry, as more organizations are adopting Microsoft Dynamics 365 Sales to streamline their sales processes and improve customer engagement. By obtaining this certification, you will be well-positioned to leverage the power of Dynamics 365 Sales and stay ahead of the curve in today's competitive sales landscape. Stay updated with the latest industry practices and enhance your career prospects with a Professional Certificate in Microsoft Dynamics 365 Sales.

Professional Certificate in Microsoft Dynamics 365 Sales

The Professional Certificate in Microsoft Dynamics 365 Sales is highly valuable in today's market, especially with the increasing demand for skilled professionals in sales and customer relationship management (CRM) software. According to recent UK-specific statistics, 78% of businesses are looking to invest in CRM software to improve their sales processes and customer interactions.

Importance of Certification

Having a certification in Microsoft Dynamics 365 Sales not only demonstrates your expertise in using the software but also increases your credibility and marketability in the industry. Employers are actively seeking professionals with specific CRM skills, making this certification a valuable asset in your career development.

UK CRM Software Investment 78%

Career path

Job Market Trends in the UK for Microsoft Dynamics 365 Sales Professionals