Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: £140
Standard mode - 2 months: £90
Assessment mode
Assignments or Quiz
Tutor support available
International Students can apply
Students from over 90 countries
Flexible study
Study anytime, from anywhere
Overview
Postgraduate Certificate in Sales Listening Skills
Enhance your sales acumen with our specialized program designed to sharpen sales listening skills and improve customer engagement. This sales training course is perfect for sales professionals looking to master communication techniques and build lasting client relationships. Learn to identify customer needs, overcome objections, and close deals effectively. Join this program to elevate your sales performance and achieve greater success in the competitive business landscape.
Start your learning journey today!
Postgraduate Certificate in Sales Listening Skills offers a comprehensive curriculum designed to enhance your communication skills and sales performance. This program focuses on active listening techniques and empathetic communication to help you build better relationships with clients and close more deals. Through a combination of case studies and role-playing exercises, you will develop practical skills that you can apply immediately in your sales role. The course also features expert-led instruction and self-paced learning modules for maximum flexibility. Elevate your sales game with this specialized training program today.Get free information
Course structure
• Understanding the Importance of Active Listening• Developing Empathy and Rapport Building Skills
• Effective Questioning Techniques
• Nonverbal Communication and Body Language
• Overcoming Barriers to Effective Listening
• Handling Objections and Difficult Situations
• Building Trust and Credibility with Clients
• Utilizing Listening Skills in Negotiations
• Implementing Listening Strategies for Sales Success
A Postgraduate Certificate in Sales Listening Skills is designed to equip professionals with the necessary knowledge and techniques to enhance their active listening abilities in sales environments. The learning outcomes of this program include mastering effective communication strategies, building rapport with clients, and understanding non-verbal cues during sales interactions.
The program typically lasts for 8 weeks and is self-paced to accommodate the busy schedules of working professionals. Participants can expect to engage in practical exercises, case studies, and simulations to hone their sales listening skills effectively.
This certificate is highly relevant to current trends in sales and customer service, where personalized communication and understanding customers' needs are paramount. By completing this program, individuals can stay ahead in a competitive market by demonstrating exceptional listening skills that lead to increased sales and customer satisfaction.
UK Sales Listening Skills Statistics
| Year | Percentage |
|---|---|
| 2020 | 72% |
| 2021 | 79% |
| 2022 | 85% |
UK Sales Listening Skills Trends