Assessment mode Assignments or Quiz
Tutor support available
International Students can apply Students from over 90 countries
Flexible study Study anytime, from anywhere

Overview

Certified Professional in Sales and Customer Service


Empower yourself with the skills needed to excel in sales and customer service with our comprehensive certification program. Designed for individuals looking to enhance their selling and communication skills, this course covers sales techniques, customer relationship management, and customer service best practices. Whether you are a sales professional or a customer service representative, this certification will boost your career and improve your job performance. Join us today and take your skills to the next level!


Start your learning journey today!

Certified Professional in Sales and Customer Service training offers a comprehensive program designed to enhance your customer service skills and boost your sales performance. With a focus on practical skills and hands-on projects, this course provides real-world experience to help you excel in the competitive field of sales and customer service. Enjoy the flexibility of self-paced learning and benefit from expert-led sessions covering communication strategies, customer relationship management, and more. Elevate your career with this industry-recognized certification and stand out with your superior sales and customer service abilities.
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Course structure

• Sales Fundamentals
• Customer Service Best Practices
• Effective Communication Skills
• Building Customer Relationships
• Sales Techniques and Strategies
• Handling Customer Objections
• Time Management for Sales Professionals
• Customer Satisfaction and Retention
• Sales Technology Tools and CRM Systems
• Ethical Practices in Sales and Customer Service

Duration

The programme is available in two duration modes:

Fast track - 1 month

Standard mode - 2 months

Course fee

The fee for the programme is as follows:

Fast track - 1 month: £140

Standard mode - 2 months: £90

Embark on a transformative journey with the Certified Professional in Sales and Customer Service program, designed to equip individuals with the skills and knowledge needed to excel in today's competitive market. By completing this certification, participants will master essential sales techniques, learn effective customer service strategies, and enhance their communication skills.


The duration of this comprehensive program is flexible, allowing learners to progress at their own pace and balance their studies with other commitments. Whether you are a seasoned professional looking to upskill or a newcomer to the industry, this certification offers valuable insights and practical tools to succeed in sales and customer service roles.


This certification is not just theoretical but is aligned with the latest trends and best practices in sales and customer service. Stay ahead of the curve by acquiring in-demand skills that are essential in today's fast-paced business environment. From understanding customer behavior to closing deals effectively, this program covers a wide range of topics essential for success.

Year Number of Certified Professionals
2018 500
2019 750
2020 1000
Certified Professional in Sales and Customer Service plays a crucial role in today's market, with a growing demand for skilled professionals who can effectively engage with customers and drive sales. According to UK-specific statistics, 87% of UK businesses face challenges in providing exceptional customer service, highlighting the need for professionals with specialized training in sales and customer service. By obtaining certification in sales and customer service, individuals can enhance their career prospects and stand out in a competitive job market. The number of certified professionals in this field has been steadily increasing, with 1000 professionals certified in 2020 compared to 500 in 2018. Employers value professionals with certifications in sales and customer service as they demonstrate a commitment to excellence and a strong understanding of industry best practices. As the market continues to evolve, having the right skills and certifications is essential for individuals looking to succeed in sales and customer service roles.

Career path